Think and Act Like a Leader

Dr. Mark Hyman

Saturday, February 1, 2025

9:00 – 11:00 am

Yankee Dental Congress—In-Person (Room Location TBA)

"Change is inevitable—growth is optional."

In this fast paced, ever-changing world, dental teams must commit to taking a serious look at every aspect of the practice. With a comprehensive feedback process, you gain insight into your performance, which allows you to identify opportunities for growth. Enjoy this dynamic, fun filled seminar that will super charge your practice today!

Learning Objectives:

• Understand the urgency to lead and re-align your practice today.
• Rank the doctor and team in the 35 key leadership issues for peak performing teams.
• Consider key communication barriers, and how to overcome them.
• Learn how to blend high tech and high touch relationship-based care.

Dr. Kathy O'Loughlin

Wednesday, March 5, 2025

6:30 – 8:30 pm

Zoom—Online

All-star leadership of a team can be learned and accomplished by more than trial and error or role modeling others (including bad behavior). This course will help prepare you to be an effective leader, understand your style, think strategically, manage the team more effectively with less stress, and deal with inevitable conflict among team members without losing sleep at night!

Learning Objectives:

• Experience the basics of effective leadership by understanding your style and how to interact effectively with others on the team-DISC Profile (to be completed prior to session).
• Understand effective leadership traits and behaviors that inspire others to follow.
• Appreciate ineffective leadership traits.
• Learn how to build and maintain trust in your organization/practice.
• Identify the characteristics of an effective team and a dysfunctional team.
• Develop conflict management skills through Crucial Conversation techniques.

Amber Auger, RDH

Wednesday, April 2, 2025

6:30 – 8:30 pm

Zoom—Online

Dental hygienists hold the key to your practice's success, with nearly 80% of the practice revenue coming from their chairs. This program aims to develop a foundation for exceptional leadership skills to create a true partnership with the dental hygienist, through a unique method of partnership which will transform employees into practice stakeholders.

Learning Objectives:

• Identify the critical components of an effective workflow for preventive care.
• Evaluate how to establish an effective communication style with the registered dental hygienist (RDH).
• Discover five best practices in "hand-offs."
• Review how to create and implement a schedule to maximize revenue.
• Learn how to ensure your hygienists and dentists are aligned.
• Determine how to effectively set goals and action plans to maximize revenue.
• Analyze techniques to create a positive culture of trust and respect.

Carrie Webber, President, Jameson Speaks

Wednesday, May 7, 2025

6:30 – 8:30 pm

Zoom—Online

To positively develop both personally and professionally, leaders and team members should take steps toward a healthier, happier workplace. By incorporating effective communication in your day-to-day life, you will experience a shift in both your mindset and your outcomes. In this session, you will learn how to lead and communicate effectively from wherever you are in your professional career and how to build a powerful team, that meets goal after goal, by incorporating business acumen and communications skills in your practice for professional success.

• Lead your team and elevate practice performance.
• Actively listen and create healthy conversations.
• Grow both personally and professionally as a team.
• Run meetings that matter.
• Set goals and recognize accomplishments.

Wednesday, June 11, 2025

6:30 – 8:30 pm

Massachusetts Dental Society—In-Person (2 Willow St, Suite 200, Southborough, MA)

The MDS Leadership Academy concludes with an in-person roundtable discussion with past graduates of the program, followed by dinner. This interactive session will be a highlight of the program with an open discussion on leadership challenges, opportunities, and triumphs, as you explore ways to continue your leadership journey.

You'll learn to:

• Develop the interpersonal skills needed for increased growth and leadership development.
• Make better decisions under pressure.
• Improve your leadership approach in an increasingly demanding environment.
• Communicate with staff more effectively.
• Lead with more creativity, energy, and intensity.
• Follow a strategic plan.