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Careers at the MDS

The Massachusetts Dental Society (MDS) is a professional association dedicated to improving the oral health of the public and the professional development of its membership through initiatives in education, advocacy, and promotion of the highest professional standards. To accomplish these goals, the MDS engages in political advocacy, access to care, various communications—including publications, website, and social networking—and produces an annual dental conference in Boston. The MDS delivers continuing education onsite and throughout the Commonwealth. It also includes a Foundation focused on improving access to care for the underserved in Massachusetts.

Full-time employee benefits include:

  • Health and Dental Insurance
  • Generous Paid Time Off and Holidays
  • 401(k) Profit-Sharing Plan
  • Tuition Assistance
  • Flexible Spending Accounts


Human Resources Generalist

We are seeking a Human Resources Generalist who will lead and direct the routine functions of Human Resources (HR) for the Massachusetts Dental Society, including hiring and interviewing staff, administering pay, benefits, and leave. This individual will enforce the Society’s HR policies and practices and facilitate training programs.

Duties and Responsibilities:

Payroll and Benefits:

  • Design and implement appropriate compensation and benefits programs to attract and retain top talent.
  • Design effective educational programs on benefits programs to ensure employees have and understand all of the necessary information.
  • Process benefit claims in partnership with colleagues and third-party partners.
  • Prepare annual pay budgets in conjunction with the Managing Director of Accounting and Finance and Executive Director.
  • Work with outside vendors to create and maintain HR programs that benefit MDS employees.
  • Oversee payroll.
  • Coordinate with accounting department on payroll related benefits and/or programs, assist as needed.
  • 401(k) administration and ensure timely bi-weekly deposits.
  • Process paperwork for 401(k) related transactions such as withdrawals and roll-overs.
  • Preparation of the annual 401(k) census for the filing for the 5500’s.

People Management:

  • Manage all aspects of talent acquisition including recruitment and onboarding.
  • Review and update offboarding process including conducting exit interviews. Evaluate data to make recommendations to management on corrective actions and improvements.
  • Cultivate and maintain the culture of the organization.
  • Manage performance evaluation process for constructive and timely performance evaluations.
  • Assess the need for training; design or source informal or formal learning programs for employees.
  • Review, update, and recommend human resource policies, procedures, guidelines, and programs to align the workforce with the goals and values of the organization.
  • Provide guidance and leadership to the MDS Team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
Risk Management and Compliance:
  • Provide support to employees in various HR related topics such as leaves, compensation, etc. and resolve issues and problems.
  • Stay up-to-date on employment law, standards, government regulations, trends, best practices, new technologies in human resources and talent management.
  • Custodian of personnel files
  • Maintenance and enforcement of HR policies and procedures.
  • Maintain information to oneself that is sensitive or confidential.
  • Primary point of contact with HR partners, insurance, and benefits providers.
The job functions listed above represent the primary duties and responsibilities of this job and in no way states or implies that these are the only duties to be performed by you. Other duties and responsibilities within the scope of this job may be assigned. You will be required to follow all instructions and to perform all duties requested by your manager; subject to reasonable accommodations and within the scope of the position. MDS is a team-orientated company where our employees are expected to perform any duty required to advance the mission of the association, regardless of whether the duty is listed in any specific job description.

Requirements of position:
  • Bachelor's degree and 3+ years of human resources preferred.
  • SHRM-CP or SHRM-SCP preferred.
  • Knowledge of federal and state employment laws.
  • Proven experience in the development and implementation of HR initiatives.
  • Experience implementing and directly managing talent acquisition and retention programs.
  • Evidence of the practice of a high level of confidentiality.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
Other Qualifications:
  • Required to travel occasionally, as needed. Necessary travel includes Yankee Dental Congress.
  • Must be able to see to read documents on paper, on computer monitors and/or on hand-held mobile devices.
  • Must be able to hear the spoken word (either naturally or assisted) in person, by telephone and/or by video conferencing.
  • Able to communicate detailed results in the context of the situation verbally and in writing.
  • Must be able to lift/push/pull a minimum of 20 pounds if needed to transport materials for any reason

Program Coordinator

We are seeking a Program Coordinator with an interest and/or experience with meeting planning and continuing education. The Program Coordinator plays a major supporting role in planning Yankee Dental Congress, one of the largest dental conferences in the country. Main functions of this role are to oversee and coordinate all speaker interactions, materials, and schedules.

Responsibilities and Duties:
  • Organize and coordinate the development and delivery of courses
  • Schedule and maintain information for speakers
  • Work closely with Marketing to review and edit promotional materials and website content
  • Maintain and edit speaker CVs
  • Manage the production and assembly of meeting materials and room set-up
  • Assist with assigning onsite locations and manage changes
  • Problem solver for clinicians on programs (i.e., hotel reservations, honorarium payments, AV issues, etc.)
  • Enter clinician information into database and send out offer letters and contracts
  • Work with Program Co-Chairs on scheduling speakers
  • Monitor the course budget
  • Staff liaison for the Program Committee: Prepare meeting notices, track attendance, attend Program Committee meetings, and develop minutes
  • Supervise clinician logistics (i.e., handouts, AV questions, contract info)
  • Manage the ADA CERP application, as well as the Districts' ADA CERP applications
  • Assist with onsite CE programs and webinars as necessary
Requirements of position:

  • Bachelor's degree (preferred)
  • Two-plus years' experience in meeting planning/programming/continuing education
  • Exceptional written, verbal, and interpersonal skills
  • A highly motivated self-starter who can work effectively both independently and as part of a team
  • Ability to juggle multiple projects simultaneously in a fast-paced environment
  • Proficient in Microsoft Word, Outlook, Excel; SalesForce experience a plus
  • Ability to balance multiple priorities in a fast-paced environment with enthusiasm
Other Qualifications:
  • Availability to participate in evening and weekend meetings as required
  • Must be able to see to read documents on paper, on computer monitors, and/or on hand-held mobile devices
  • Must be able to hear the spoken word (either naturally or assisted) in person, by telephone, and/or by video conferencing
  • Must maintain a valid driver’s license and be willing and able to drive to out-of-state and in-state meetings as required

Registration Coordinator

The Massachusetts Dental Society is seeking an energetic and detail-oriented individual to be part of the team that manages the Yankee Dental Congress, one of the largest medical meetings and trade shows in the United States.

The Registration Coordinator is accountable for the day-to-day and on-site operations of Yankee Dental Congress registration as well as any other events. They are the lead member of the team that fields telephone and online inquiries regarding housing and registration. This person should be a strong team player that can work both collaboratively and autonomously to complete tasks. Top candidates will be professional and personable individuals, with a passion for great customer care. Duties include but are not limited to:

Duties: 
  • Manage the registration system timeline and assure all tasks are completed by the appropriate party at the appropriate time.
  • Direct and manage all day-to-day registration activities on-site at Yankee Dental Congress or other events.
  • Assist attendees throughout the registration process via phone, email, and online chat.
  • Audit registrant data on a frequent basis to assure registrations are accurate.
  • Work in conjunction with the Marketing Director, oversee Customer Service Department to monitor registration process.
  • Serve as liaison between registration vendors and other staff members.
  • Work with various MDS staff to produce registration materials.
  • Assess needs and order supplies for Yankee Registration.
  • Manage the integration of data between registration system and Salesforce and run various reports for MDS staff as needed.
  • Provide scheduled weekly registration reports and statistics.
  • Staff liaison for Registration Chair and committee.
  • Develop customer relationship initiatives and forecast trends in attendance with Marketing Director.
Other Responsibilities: 
  • Directly responsible for incoming inquiries as they relate to Yankee. The goal is for each inquiry to be converted into an attendee. This will involve mailing or e-mailing event information in a timely manner, as well as following up to close the sale.
  • Make proactive calls to past attendees to thank them for their business and to register them for future events. All contacts should be documented to create a history/audit trail for each customer contact.
  • Responsible for incoming customer inquiries about the event. The goal is to be able to solve registrant’s problems/concerns by the end of the business day.
  • Responsible for keeping all company databases up-to-date and clean. This includes maintaining a do not call list as well as removing people from mailing list and updating database with new names.
  • Responsible for training temporary staff on how to use the Registration System as well as to train them on Yankee’s show practices and policies. This person would also help train temporary staff on the attributes of the show.
  • During times when call activity is low, responsible for updating the database. This includes researching new prospects as well as updating current records.
  • Doing research on the internet and searching for associations and other sites that post their member lists. Entering this information and researching any missing information to include in a database.
  • Work with local area attractions and restaurants in the Boston area to promote their businesses to Yankee attendees. This includes soliciting them for discounts and gift certificates for Yankee.
Professional/Technical Knowledge, Skills and Abilities:
  • Exceptional interpersonal communication skills, with strong customer satisfaction focus.
  • Ability to complete high quality, accurate work within imposed time frame.
  • Detail-oriented and well-organized.
  • Experienced with MS Word and Excel
  • Ability to work independently, as well as part of a team.
  • Requires a highly motivated individual with a positive, proactive approach when identifying problems and improving processes.
  • Assignments can change frequently based on customer requirements. Flexibility and ability to adapt to changes a key requirement.
Education and Experience: 
  • Bachelor’s Degree
  • Strong computer skills/database management
  • Customer service oriented/Interpersonal skills
  • Ability to multitask and meet deadlines
  • Detail-oriented
  • Salesforce experience and/or work experience in a non-profit organization a plus
  • Ability and willingness to initiate outgoing calls to our members and convention attendees.
Other Qualifications: 
  • Availability to participate in evening and weekend meetings as required
  • Must be able to see to read documents on paper, on computer monitors and/or on hand-held mobile devices.
  • Must be able to hear the spoken word (either naturally or assisted) in person, by telephone and/or by video conferencing.

Job Type: Full time

Exhibits and Sales Administrative Assistant

We are seeking an energetic and detail oriented individual to be part of the team that manages the Yankee Dental Congress, one of the largest medical meetings and trade shows in the United States.

This important role calls for a motivated self-starter with strong organizational and interpersonal skills. An understanding and knowledge of meeting and event planning is beneficial. This position will work supporting the exhibits and sales team. As an integral part of the Yankee Dental Congress team, this person will be willing and able to tackle new projects and find creative and efficient ways to make things happen. This person should be a team player that can work both collaboratively and autonomously to complete tasks. This position is part-time and benefits are not included.

Duties and Responsibilities: 

  • Assist in exhibitor database maintenance in Salesforce
  • Process exhibit booth, sponsorship and advertising contracts and payments for 500+ companies
  • Work with accounting department to process payments
  • Billing/invoicing for exhibits & sponsorship/advertising
  • Create and send booth & sponsorship/advertising confirmations/invoices
  • Floorplan management with assigning booth space and tracking on a2z software
  • Schedule and maintain information for Corporate Forums, Minuteman and all Exhibit Hall classes including contacting speakers and securing course information, and staff liaison with Sales team
  • Assist with program book and marketing material review and editing
  • Customer Service for exhibitors
  • Track and enter insurance certificates

Professional/Technical Knowledge, Skills and Abilities:

  • Exceptional written, verbal, and interpersonal skills
  • A highly motivated self-starter, who can work effectively both independently and as part of a team
  • Ability to juggle multiple projects simultaneously in a fast-paced environment
  • Proficient in Microsoft Word, Outlook, Excel, Salesforce experience a plus

Other Qualifications: 

  • Must be able to see to read documents on paper, on computer monitors, and/or on hand-held mobile devices
  • Must be able to hear the spoken word (either naturally or assisted) in person, by telephone, and/or by video conferencing
  • Must maintain a valid driver’s license and be willing and able to drive to in-state meetings as required

Job Type: Part-time