Posts for Archives: Tips

A Massachusetts dentist may advertise as a specialist only if they: If you have “additional” (but not specialist) skills and training, advertise accurately with: Don’t get yourself in trouble with BORID—advertise carefully and honestly!

Do you have a patient threatening you?Do you have a patient complaining about another Massachusetts Dental Society (MDS) Dentist? Have you heard of the MDS Peer Review Program? It is MDS Dentists helping MDS Dentists resolve Patient Problems.  We all have patients who, despite our best efforts, are unhappy with their experience. The disgruntled patient […]

Although usually used to analyze financial data, spreadsheets can also be used to keep track of essential tasks that need to be done in your practice. As team leader, you need to “trust, but verify.” You will know which tasks have been completed, when, and by whom, when the list includes columns for “date of […]

A limitation common to most dental insurance plans is the Familial Relation clause. This family-related exclusion means that a doctor cannot treat his or her immediate family members and file a claim for services rendered. This applies to both in-network and out-of-network providers. The MDS Dental Practice and Benefits Committee recommends that you review the […]

Your morning huddle is a perfect time to show people they are appreciated. Leaders — call out your team members for the amazing things they are doing! The MDS Dental Practice and Benefits Committee encourages you to celebrate wins. During your morning huddle, in addition to looking at your goals and numbers, take time to […]

The American Dental Association (ADA) Council on Dental Benefit Programs recommends always reporting the full fee on the dental claim form for each service reported to a third-party payer. A full fee is a fee for a service set by the dentist, which reflects the costs of providing the procedure and the value of the […]

In response to a critical need for dental professionals across the state, the Massachusetts Dental Society (MDS) and MDS Dental Practice and Benefits Committee launched a public outreach campaign in February 2023, promoting the dental assistant role. Since the program launch, this multi-faceted campaign has been spreading awareness about the dental assisting field and engaging key […]

It is becoming more common for dental benefits plans to audit their contracted providers. Maintaining accurate and complete record-keeping is the best way to ensure a positive outcome with an audit. The MDS Dental Practice Committee recommends that you document everything related to the diagnosis and treatment of a patient. Because a treatment record is […]

Let’s face it, the success of a practice is dependent on the team in place. The right staff can make all of the difference in your patients’ experiences, but the opposite is also true. The Massachusetts Dental Society (MDS) knows that finding new talent can be a daunting and time-consuming task, and has worked to […]

According to the ADA News, the American Dental Association (ADA) Council on Dental Benefit Programs recently released a guide outlining best practices to ensure the accuracy of claims submitted on behalf of dentists. This resource was developed after the ADA House of Delegates passed Resolution 93H amid a growing trend of claims submitted on behalf of employee […]